| !*FIELD1*! |
Age, race and gender are just some of the range of diversity issues present in the South African workplace.
Learn from a Clinical Social Worker specialising in Communication Skills
This workshop deals with, and helps you avoid, conflict between colleagues. You will also get insight into the strategies and exercises you need to improve communication skills, encourage strong team relationships and ensure your team works effectively and efficiently. |
|
| Click here to book your seat. |
| Click here to make an enquiry. |
|
Who should attend?
- Executives
- Managers
- Human Resources Professionals
- Diversity Practitioners
- Individuals entering the workplace
- Supervisors
- Team Leaders
- Graduates and graduates in training
|
| ONE DAY WORKSHOP OUTLINE |
- The concept of Diversity
- What diversity encompasses: culture, race, gender, ethnic group, age, personality, organizational culture, education, background, etc.
- The definition of culture.
- Values
Individualisation
- Acceptance
- Respect
- Accountability
- Empathy and Understanding
- Business Etiquette and Image
- Effective Communication Skills
- Non-verbal skills
- First Impressions
- Body Language
- Verbal Skills
- Attending
- Active Listening
- Questioning
- Empathy/Understanding
|
|
OUR PRESENTER: Heidi Conradie
Front Foot courses are compiled and presented by subject matter experts and industry specialists to ensure the highest and most current standard of excellence in all our workshops and training. |
|
Heidi Conradie is a Clinical Social Worker who specialises in Communication Skills, she has worked in both the corporate and the NGO environment.
Her experience in the corporate environment has been in facilitation and training with a constant emphasis on communication.
In the NGO environment Heidi specialised in Crisis Intervention. |
| She started and managed the National Helpline's for both ARDA and the MS Society. She has also been in private clinical practice. |
| Click here to book your seat. |
| Click here to make an enquiry. |
|
| Other Front Foot Workshops that you may enjoy include:
|
|
| ACCREDITATION |
| Front Foot Strategic Consulting has been awarded accreditation status as a provider of Education and Training in terms of the National Qualifications Framework Act, 2008. |
|
|
| MICROSOFT CERTIFICATION |
| All Front Foot Microsoft workshop presenters are Certified Microsoft Application Specialists. |
|
|
| DETAILS |
| Dates and Venues: |
|
No future dates have been scheduled for this workshop. Please contact us for more information. |
| Map: |
| Click here to download a map to the venue |
| Time: |
| 08:30 AM |
| Duration: |
| 1 Day |
| Cost per delegate: |
| R2 250.00 |
excl VAT |
| R2 565.00 |
incl VAT |
|
| Surcharges: |
| R50 (incl VAT) per delegate, per day for Strictly Halaal and Kosher Meals |
| Group Bookings: |
| Group Bookings of 2 or more delegates from the same company qualify for a 10% discount. |
| Out-of-town Delegates: |
| If you are flying in from out-of-town in order to attend, we will give you a 15% discount on the cost of the workshop. Contact us to find out more. |
|
|
|
| IN-HOUSE WORKSHOPS |
This workshop is also available under Front Foot's in-house menu.
Front Foot is proud to offer you a comprehensive array of customised in-house training solutions that are focused on your unique business needs.
For more information in this regard, please contact us. |
|
|
