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| Front Foot Strategic Consulting has been awarded accreditation status as a provider of Education and Training in terms of the South African Qualification Authority Act. |
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| DETAILS |
Date and Venue:
21st and 22nd October 2010 at Benvenuto Conference Centre in Randburg
9th and 10th December 2010 at Benvenuto Conference Centre in Randburg
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Maps:
Click Here |
Time:
9:00 AM |
Duration:
2 Days |
Cost Per Delegate:
| R4 350.00 |
ex VAT |
| R4 959.00 |
incl VAT |
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Surcharges:
R50 (Incl VAT) per delegate, per day for Strictly Halaal and Kosher Meals |
Group Bookings:
Bookings of 2 or more delegates qualify for a 10% discount. |
Out-of-town Delegates:
If you are flying in from out-of-town in order to attend, we will give you a 15% discount on the cost of the workshop.
Contact us to find out more. |
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| IN HOUSE |
This workshop is also available under Front Foot’s in-house menu.
Front Foot is proud to offer you a comprehensive array of customised in-house training solutions that are focused on your unique business needs. For more information in this regard, please contact us. |
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| ENHANCE YOUR SKILLS AND COMMUNICATION |
Secretaries and administrative assistants perform a variety of administrative and clerical duties necessary to run an organization efficiently and as the reliance on technology continues to expand in offices, the role of the office professional has greatly evolved. They serve as information and communication managers for an office; plan and schedule meetings and appointments; prepare agendas, organize and maintain paper and electronic files; manage projects; conduct research; and disseminate information. They also may handle travel and guest arrangements.
Secretaries therefore work under a lot of pressure, especially when they work for more than one manager, administrator or other important workers. In addition secretaries have to do many jobs at the same time, deal with a lot of interruptions and have to handle many people with different and sometimes difficult personalities.
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| REGISTER NOW |
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| WHAT DELEGATES WILL LEARN |
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Enhanced emotional intelligence |
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How to handle conflict situations |
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How to handle anger and stress |
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How to perform under pressure |
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How to manage change effectively |
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Understanding their key role and responsibilities |
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How to be more than a secretary – understanding their value in the organization |
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How to better manage themselves, their bosses, and their co- workers |
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How to prioritise and delegate and better manage their workload and projects |
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How to improve their communication skills and effectively deal with bosses, clients and employees |
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How to improve themselves and enhance their contribution to the business |
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OUR PRESENTER :: ELMARIE PRETORIUS
Front Foot courses are compiled and presented by subject matter experts and industry specialists to ensure the highest and most current standard of excellence in all our workshops and training |
| Ms Elmarie Pretorius obtained a BA degree in Communications from the University of Potchefstroom and started her career as Public Relations Officer for Toyota Marketing. She held various marketing positions and steadily climbed the corporate ladder. At the age of 34 she was appointed Managing Director of Primedia Publishing, a position she held for 3 years, before accepting the challenge of CEO of Cinemark.
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| After 21 successful years in the publicity, media and marketing industries Elmarie’s passion for business and people in particular has led her to apply her extensive experience to the designing and delivery of innovative business and people solutions through strategic training interventions. |
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| WHO SHOULD ATTEND |
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Secretaries
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Personal Assistants |
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Administration Assistants |
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Sales Assistants |
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Any employee in the role of assistant to a team or individual |
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| TWO DAY WORKSHOP OUTLINE |
This two day workshop will deal one on one with the delegates, utilising not only theoretical tools but focusing strongly on practical examples and exercises, whilst at the same time utilising real issues to demonstrate improved efficiencies in dealing with their responsibilities and workload, effective verbal and written communication skills and enhanced skills in dealing with conflict and difficult situations.
They will have a clear understanding of their key role in the organisation and how their improved skills in assisting their bosses and teams can be used to work together towards achieving the goals of the business.
The workshop will enable them to manage their workload better, improve their skills at working under pressure, assist them to deal with demanding and difficult customers (internal and external to the business) and overall increase their efficiencies as secretaries. |
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