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Emotional Intelligence

Emotional Intelligence - what is it and why does it matter?

"The greatest ability in business is to get along with others and influence their actions."

EQ, more than IQ, determines professional and personal growth and success. The fundamentals of EQ will improve your inter-personal relationships, communication skills and increase your professional and personal success. Join us on this refreshing 2 day workshop in order to develop your EQ and increase your skills in being organized, effective, focused and positively motivated.

When it comes to leadership positions, there is no greater barrier to performance than emotional intelligence. A little training can make a big difference. Companies sell themselves short by failing to develop leaders with emotional intelligence. It is imperative that leaders set the right emotional tone for others to follow.

People with higher emotional intelligence tolerate stress better and they have higher levels of impulse control. They also tend to be more flexible and realistic and to solve a range of problems as they arise. Emotional Intelligence allows us to maintain a positive attitude, particularly in the face of adversity and to feel satisfied with life.

Low emotional intelligence is one of the biggest causes of conflict in the workplace and in people’s personal lives. Staff with higher levels of EQ have a distinct advantage because there is less conflict and more co-operation among them. The good news is that emotional intelligence can be learned, and transferred to others.

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Accreditation:

Front Foot Strategic Consulting has been awarded accreditation status as a provider of Education and Training in terms of the South African Qualification Authority Act.

All Front Foot workshop presenters are subject-matter experts.




FRONT FOOT IS AN EME
- 100% RECOGNITION

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Register now for this workshop
WHAT WILL BE COVERED ON THIS TWO-DAY WORKSHOP?

EMOTIONAL INTELLIGENCE – AN INTRODUCTION

  • What is Emotional Intelligence and why is it important?
  • Origins of the concept
  • EQ can be developed and learned
  • The Ability based model

TRANSACTIONAL ANALYSIS AS A BASIS FOR EQ INTERACTION

  • What is transactional analysis
  • The roots and philosophy of transactional analysis
  • PAC Model of effective communication
  • PAC model for improved and effective inter-personal skills
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HOW TO USE EQ PRACTICALLY IN YOUR DAILY LIFE AT WORK AND HOME

  • How to use EQ communication principles in all situations
  • Empathy vs. Sympathy vs. Pity - what to use when
  • EQ Principles and how they can improve your attitude
  • How is EQ different from personality?
  • Abilities in EQ and how you can implement this daily
  • What to do with your emotions and how to motivate yourself
  • Persevere with endeavours despite change, frustration and obstacles
  • Emotion coaching
  • EQ Competencies that Correlate to Workplace Success
  • How to become more assertive, and build your confidence
  • Be direct and respectful in your interactions and confront issues easily
  • How to have positive, productive conflict
  • How to manage stress in yourself and others
  • How to manage anger in yourself and others
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Who should attend?

  • All levels of employees who want to develop their EQ

Training approach

Our courses use interactive tools that allow learners to learn by doing.

The experience for learners is fun, rewarding, lasting and integrative, whilst employers are assured of a high return on investment in training.

Event Information:
Date: 4th & 5th September 2017 at Benvenuto Conference Centre in Randburg

22nd & 23rd November 2017 at Benvenuto Conference Centre in Randburg

Map: View map
Duration: 2 Days
Cost: R4 350.00 excl VAT
R4 959.00 incl VAT
Surcharge: Strict Halaal and Kosher meals carry an additional surcharge

Upcoming Events:
Visit our events calendar for more information.

Upcoming Workshops:
Visit our workshops calendar for more information.
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Discount:

10% discount for two or more delegates

10% discount if you attend two or more workshops

15% discount for four or more delegates


In-house at your offices
25%
discount for 5 or more delegates

30% discount for 8 or more delegates

35% discount for 10 or more delegates

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Bookings:

Contact Adele on
011 867 7299 or email

Bookings and Enquiries
Website | Email

Screenshot: http://www.frontfoot.co.za
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Front Foot courses are compiled and presented by subject matter expert and industry specialists to ensure the highest and most current standard of excellence in all our workshops and training

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Front Foot workbooks and workshops are aligned to the prevailing Unit Standard;
Front Foot provide business training to business people;
Training is held at premium training venues