Consumer Protection Act

Consumer Protection Act
6 October | Cape Town | Cape Town International Convention Centre
16 November | Johannesburg | Emperors Palace

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KEY ISSUES ADDRESSED:
•	Impact on Contracts and Consumer Privacy Issues
•	Effect of Consumer Protection Act on Consumer Privacy
•	Product Liablility & Damages
•	Right of Redress

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South African Consumers will be amongst the best protected in the world.

DETAILS

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Relevant to every service provider, manufacturer, importer, distributor and retailer of goods, The New Consumer Protection Act regulates everything from product liability to marketing, warranties, cancellation, delivery requirements, labeling, sales records and much more. Let four legal experts address the critical issues of YOUR business in this in-depth, interactive Q&A seminar. Evaluate the insights, challenges and key objectives of this Act. VIEW THE AGENDA HERE.

In a recent report it was stated that suppliers and manufacturers need to get their house in order or they can face huge claims for product recalls. "Not only will they be compelled to pay damages to consumers who have suffered harm, but they will also bear the cost of running a product recall."Source: www.businessday.co.za/Articles/Content.aspx?id=113996

Can you afford the heavy penalties of non-compliance?

The Minister of the Department of Trade and Industry recently published a notice in the Government Gazette no 33581 deferring the general effective date of the Consumer Protection Act until the 31 March 2011 to ensure efficient and effective implementation of the act. Ensure you have your act together with an additional 6 months left to comply.

Save time and money! Join 4 legal experts for a full-day seminar and understand the key implications, policy objectives and regulatory developments of the new legislation and how best to safeguard your business interests.

	•	Identify critical consumer rights against your business operations
	•	Understand the key implications, policy objectives and regulatory developments
	•	Calculate potential risks before it costs you more than you can afford
	•	Deliver customer services that are fully satisfactory toward the new legislation

Contact Fran Lupton for more information 011 880 4808 \| fran@frontfoot.co.za		Register for the Consumer Protection Act www.frontfoot.co.za/cpa

The supply-chain landscape will change.
The provision for hefty penalties has been made for non-compliance. The government has earmarked over R50 million to fund the implementation of the Act and penalties for non-compliance can be up to 10% of a business turnover up to a maximum of R10 million.

The Act aims to place certain obligations on suppliers of goods or services, prohibit certain conduct, recognise and consolidate consumer rights and establish effective mechanisms for enforcement of these rights.

DATE AND VENUE
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CAPE TOWN
6th October
Cape Town International Convention Centre

JOHANNESBURG
16th November
Emperors Palace

TIME
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08:30 - 15:30

COST
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R 2 500.00 Per Delegate Excl VAT
R 2 850.00 Per Delegate Incl VAT

DISCOUNT
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Book 3 or more delegates and qualify for a 10% discount

The Act aims to place certain obligations on suppliers of goods or services, prohibit certain conduct, recognise and consolidate consumer rights and establish effective mechanisms for enforcement of these rights.



Joseph Maluleke Executive Chairman, Rooth & Wessels Inc.	Prof. Angela Itzikowitz Executive: Banking & Finance, Edward Nathan Sonnenbergs	Alison Lee CEO, Corporate Lawyers Association of South Africa	Eric Levenstein Director, Werksmans Incorporating Jan S. de Villiers