| Where does market research fit into strategic management? |
| Why market research? |
| When is Market research appropriate? |
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Entering new markets |
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Existing markets |
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Launching new products |
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Staying in touch with their current markets |
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Is Market Research necessary in a growing market? |
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Danger of cutting down on Market Research in difficult times |
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Large AND Small businesses need Market Research |
| Secondary vs Primary research |
| Qualitative vs Quantitative research |
| Considerations influencing survey methods |
| Choosing a Research method |
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Traditional methodologies vs new techniques. |
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Advantages and limitations of the different methods |
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Personal interviewing /Face to face interviews |
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In-home |
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Mall interviews |
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Omnibus surveys |
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Telephone interviewing (landline vs cell phone) |
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Self-completion |
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Postal research |
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Electronic |
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Fax |
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Self-completion questionnaires in stores/ restaurants |
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Self-completion questionnaire in publications |
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Qualitative and Observational |
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Focus groups |
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In-depth interviews |
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Observation |
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Mystery shopping |
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Other methods |
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Panels |
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Experiments |
| The significance of sample size |
| Choosing a research supplier |
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Knowledgeable (established vs fly-by-nights) |
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Price (cheaper vs more expensive) |
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Size (smaller vs larger) |
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Reputation and Credibility |
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How important is previous research experience in your field? |
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Build a long-term relationship with your market research supplier |
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Creative yet practical |
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Unique service |
| Briefing a Research Agency |
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Company background |
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Background to the problem |
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Research objectives |
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Methodological preference |
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Reporting expectations |
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Timing |
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Budget considerations |
| Evaluating proposals |