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Management and Leadership Skills

If you want to advance within your company, it's likely that you will have to take on a leadership role…

Great leaders and managers are followed because people trust and respect them to make the right decisions - and want to follow their lead. Expand your horizons on this insightful 2-day workshop, and become the leader you are meant to be.

The good news is that leadership abilities can be continuously developed.

This workshop will equip you not only with a list of actions all managers should take and which mistakes to avoid, but also provide you with the knowledge and know-how to ensure sustainable successful leadership and management into the future.



Front Foot Strategic Consulting has been awarded accreditation status as a provider of Education and Training in terms of the South African Qualification Authority Act.

All Front Foot workshop presenters are subject-matter experts.

Front Foot is a Majority Black-Owned Level 2 EME – 125% Recognition

Register now for this workshop  

This two day workshop deals one on one with the delegates, utilising not only theoretical tools but focusing strongly on practical examples and exercises, whilst at the same time utilising real issues to demonstrate improved efficiencies in dealing with their new responsibilities and challenges. This workshop will equip them with the tools they will need to successfully lead and manage their teams.

They will have a clear understanding of what leadership and management entails, have improved verbal and written communication skills, have a clear understanding of goal setting, how to manage change and be equipped with enhanced skills in dealing with conflict and difficult situations.

They will have a clear understanding of their challenges and key role in the organisation and how their improved skills will enable them to lead their team to work together towards achieving the goals of the business.

Workshop Content

  • Assessing the various ways of successfully managing people and finding the method most suited to you
  • Discovering ways of raising sensitive topics in informal meetings to ensure you get the point across
  • Knowing when an informal meeting is not going to achieve results and where to go from there
  • Training yourself to deal with awkward situations as soon as they arise and not waiting until they get out of control
  • Using techniques to discipline your staff in a way that not only corrects their behaviour, but also motivates them
  • Communicating effectively with your staff by clearly stating your requirements and listening carefully to complaints and suggestions
  • Leading by example: avoiding common unproductive people management behaviours!
  • Constantly re-looking and monitoring the way you manage to ensure you are not drifting into bad management habits

Two Day Workshop Outline

When Do You Lead And When Do You Manage?

What is a leader?

What is a manager?

The leader as coach

The definitions of leaders and managers are juxtaposed. The role of the leader as coach is explained and explored.

Building and developing a team
Getting a team 'game plan' together
Training and practising
Build a system of recognition that works for your team
Necessary elements
Testing & changing
Recognise and reward consistently

Getting a team together means you need the right 'players'. How do you identify talent? And how do you develop talent? Helping yourself become leaders in their own positions will strengthen the team exponentially. But to keep them motivated means they need to be recognised and rewarded - within a system that works for your team.

A Strategy Within a Strategy

What's your strategy? Developing a team strategy within a company strategy
Quarterly reviewing, adjusting and updating of strategy



Using your strategy as a management tool·

Strategy Tools·




Porter's Five Forces·

Critical Success Factors·

Setting Goals·


All companies have operating strategies designed to help them reach their objective. A team strategy that fits into the strategy of the bigger organisation is an invaluable tool.


Learn how to design it from scratch and how to use it as a coaching management tool.


Making Tough Decisions

Staff decisions
Are they unwilling or unable?
What if I don't make the decision?
...And what if I do make the decision?

Working with a 'disease free' team
Victim disease
Lazy disease
Not my job disease
Operational decisions
What to base them on
What's the bottom line?
Keep it measurable

Making tough decisions is one of the most difficult jobs of a leader. Many of these decisions are centred on staff. Learn how to navigate when in the stormy waters of tough decisions and how to distinguish between fact, feeling, perspective and motive.

There are also tough operational decisions. It's necessary to learn proper fact-finding tools and strategies to help you make decisions based on solid information

Attributes of Leaders
Humility - the most important of them all
Authenticity - the trust builder
Emotional Intelligence - knowing yourself and being able to adapt to people and situations
Responsibility - being the bigger person
Love works - the principles of timeless leadership

As much as you love or hate the idea, you will have to work on yourself too. You are the only person you can change. However, if you are humble and authentic it is much easier to influence and coach those around you. Of course, dealing with people requires emotional intelligence. Learn to use tools such as 'Transactional Analysis', 'Empathy Chairs' and the 'Johari Window' that will help you to develop the necessary people skills


Training approach

Our presenters make use interactive tools that allow learners to learn by doing.

The experience for learners is fun, rewarding, lasting and integrative, whilst employers are assured of a high return on investment in training

Event Information:
Date: 19th & 19th January 2021 at Birchwood Hotel & OR Tambo Conference Centre in Boksburg

11th & 12th February 2021 at Birchwood Hotel & OR Tambo Conference Centre in Boksburg

11th & 12th March 2021 at Benvenuto Conference Centre in Randburg

13th & 14th April 2021 at Birchwood Hotel & OR Tambo Conference Centre in Boksburg

5th & 6th May 2021 at Benvenuto Conference Centre in Randburg

Map: View map
Duration: 2 Days
Cost: R4 500.00 excl VAT
R5 175.00 incl VAT
Surcharge: Strict Halaal and Kosher meals carry an additional surcharge

Upcoming Events:
Visit our events calendar for more information.

Upcoming Workshops:
Visit our workshops calendar for more information.

10% discount for two or more delegates

10% discount if you attend two or more workshops

15% discount for four or more delegates

In-house at your offices
discount for 5 or more delegates

30% discount for 8 or more delegates

35% discount for 10 or more delegates



Contact Adele on
011 867-7299 or email

Bookings and Enquiries
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Front Foot courses are compiled and presented by subject matter experts and industry specialists to ensure the highest and most current standard of excellence in all our workshops and training