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Confidence and Assertiveness Skills

Employees who are passive at work are often undervalued and ignored for promotion. Being more assertive will bring your employees better opportunities and more job satisfaction. Learning to act and speak in a more assertive way could help them overcome obstacles such as shyness, low self-esteem and a lack of confidence. During this two-day training course they will gain the tools and techniques to boost their confidence and build their self-esteem.



Front Foot Strategic Consulting has been awarded accreditation status as a provider of Education and Training in terms of the South African Qualification Authority Act.

All Front Foot workshop presenters are subject-matter experts.

Front Foot is a Majority Black-Owned Level 2 EME – 125% Recognition

Register now for this workshop

Self-confidence - What is confidence?

  • How can I project confidence even if I don't yet feel confident?
  • Our self-concept affects our self-confidence
  • Dealing with past “failures” and low self-confidence
  • Self-confidence and life skills
  • How to create the right impression
    • How to look and behave
    • How to enter a room
    • How to greet people
    • How to strike up a conversation
  • Analyse your own levels of confidence in various situations
  • Practical ways to enhance your confidence
  • High levels of self-confidence are important. Why?
  • Factors that increase self-confidence
  • Creating a personal belief system
  • Creating a positive outlook
  • Dealing with different levels of people with confidence
  • Essential steps to increase your confidence levels
  • How to ensure you get what you want

What is assertiveness?

  • Assertiveness vs Aggressiveness
  • Analyse your own assertiveness levels
  • How to be more assertive
  • Changes you can expect from being assertive
  • How to attract rather than repel people
  • How to sell yourself and yourself and your ideas in an assertive manner
  • How to manage conflict in an assertive manner
  • Essential steps to increase your levels of assertiveness
  • Key life skills - self assessment

Practical Exercises, Tips and Tools

  • How to communicate confidently
  • How to enter a room
  • How to greet people
  • How to behave in a meeting
  • Tips on connecting with people
  • Tips for being assertive
  • How to become the person you want to be
  • How to deal with difficult clients in a confident, assertive manner
  • How to manage your performance appraisal meeting
  • How to deal with your boss and colleagues in a positive, assertive manner
shadow shadow

Who should attend?

Any level of employee who needs to become more confident and who needs to behave in a more assertive, productive manner.

Training approach

Our courses use interactive tools that allow learners to learn by doing.

The experience for learners is fun, rewarding, lasting and integrative, whilst employers are assured of a high return on investment in training.


Front Foot courses are compiled and presented by subject matter experts and industry specialists to ensure the highest and most current standard of excellence in all our workshops and training

Event Information:
Date: 22nd & 23rd October 2020 at Birchwood Hotel & OR Tambo Conference Centre in Boksburg

3rd & 4th November 2020 at Benvenuto Conference Centre in Randburg

1st & 2nd December 2020 at Birchwood Hotel & OR Tambo Conference Centre in Boksburg

20th & 21st January 2021 at Birchwood Hotel & OR Tambo Conference Centre in Boksburg

16th & 17th Februry 2021 at Birchwood Hotel & OR Tambo Conference Centre in Boksburg

Map: View map
Duration: 2 Days
Cost: R 4 350.00 excl VAT
R 5 002.50 incl VAT
Surcharge: Strict Halaal and Kosher meals carry an additional surcharge

Upcoming Events:
Visit our events calendar for more information.

Upcoming Workshops:
Visit our workshops calendar for more information.

10% discount for two or more delegates

10% discount if you attend two or more workshops

15% discount for four or more delegates

In-house at your offices
discount for 5 or more delegates

30% discount for 8 or more delegates

35% discount for 10 or more delegates



Contact Adele on
011 867 7299 or email

Bookings and Enquiries
Website | Email

Front Foot workbooks and workshops are aligned to the prevailing Unit Standard;
Front Foot provide business training to business people;
Training is held at premium training venues.