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Minute Taking And Meeting Management

To ensure that meetings are productive three ingredients are necessary

An assurance of closure

A strong chair or leader

Accurate minutes

After all if people dont remember or agree on what actually occurred at a meeting, how can a group effectively accomplish its objectives!

This one-day workshop focuses on why meetings are an essential element of business communication. Organise, prepare for and take minutes efficiently.

An important skill that can be learned and enhanced



Front Foot Strategic Consulting has been awarded accreditation status as a provider of Education and Training in terms of the South African Qualification Authority Act.

All Front Foot workshop presenters are subject-matter experts.

Front Foot is a Majority Black-Owned Level 2 EME – 125% Recognition

Register now for this workshop

Workshop Outline:

  • Write and distribute minutes with confidence
  • Understand best practice theories to prepare for meetings and write effective minutes
  • Clearly identify your role before, during and after the meeting
  • Identify positive strategies to listening and summarising
  • Deal with jargon; technical language and grammar professionally
  • Identify different methods of minute taking and organising your material
  • Learn techniques to identify and highlight important points in a clear concise language
  • Ensuring a meeting is successful - what role will you play?
  • Arranging the meeting, agenda setting, minute taker
  • The meeting cycle and structure of a meeting
  • Agenda setting with example layouts
  • Do's and don'ts of effective note taking
  • Layout of minutes with example layouts
  • Practical exercises
  • Business English
  • Punctuation
  • Grammar



  • Why do meetings have a bad reputation?
  • How to prevent pointless meetings
  • The ten commandments of effective meetings
  • The stages of an effective meeting
  • Scheduling and administration of meetings
  • Clearly identify your role before, during and after the meeting


  • The agenda
  • How to create an effective agenda
  • Samples of meeting agendas
  • Why meeting minutes matter
  • How to improve your active listening skills
  • Minute taking tips to assist you before, during and after the meeting
  • Meeting minutes do's and don'ts
  • Example of minutes


  • How to make a positive impression
  • Tips for being assertive
  • International etiquette

Who should attend?

  • Personal Assistants
  • Executive Assistants
  • Secretaries
  • Project Assistants
  • Administrative Assistants

Training approach

Our workshop presenters use interactive tools that allow learners to learn by doing.

The experience for learners is fun, rewarding, lasting and integrative, whilst employers are assured of a high return on investment in training.

Event Information:
Date: 18th November 2020 at Birchwood Hotel & OR Tambo Conference Centre in Boksburg

10th December 2020 at Birchwood Hotel & OR Tambo Conference Centre in Boksburg

19th January 2021 at Benvenuto Conference Centre in Randburg

11th February 2021 at Birchwood Hotel & OR Tambo Conference Centre in Boksburg

Map: View map
Duration: 1 Day
Cost: R 2 350.00 excl VAT
R 2 702.50 incl VAT
Surcharge: Strict Halaal and Kosher meals carry an additional surcharge

Upcoming Events:
Visit our events calendar for more information.

Upcoming Workshops:
Visit our workshops calendar for more information.

10% discount for two or more delegates

10% discount if you attend two or more workshops

15% discount for four or more delegates

In-house at your offices
discount for 5 or more delegates

30% discount for 8 or more delegates

35% discount for 10 or more delegates



Contact Adele on
011 867 7299 or email

Bookings and Enquiries
Website | Email


Front Foot courses are compiled and presented by subject matter experts
and industry specialists to ensure the highest and most current standard of excellence in all our workshops and training

Front Foot workbooks and workshops are aligned to the prevailing Unit Standard;
Front Foot provide business training to business people;
Training is held at premium training venues